To comprise the unfold of the novel coronavirus pandemic within the nation, the Indian Railways has requested the passengers to not come instantly to the reservation counters to cancel their tickets and relaxed the refund interval of cancelled tickets as much as 45 days.
In a press release the railway ministry mentioned that every one guidelines for e-ticket stay the identical as passenger doesn’t want to return to station for refund of ticket.
“This rest is for journey interval from March 21 to April 15,” it mentioned.
The railways mentioned that in case the practice is cancelled by Indian Railways for journey interval March 21 to April 15, then refund throughout counter might be taken on submission of ticket as much as 45 days from date of journey. Earlier, to cancel a ticket booked from the reservation ticket, the passenger must submit the ticket from three hours to 72 hours.
The railways additional mentioned that if the practice has not been cancelled by the nationwide transporter and the passenger doesn’t need to proceed his or her journey, “then ticket deposit receipt (TDR) might be filed inside 30 days from date of journey on the station”.
It additionally mentioned that TDR might be submitted to CCO/CCM Claims workplace for getting the refund with 60 days of submitting of TDR topic to verification from practice chart.
The railways additionally mentioned that the passengers who need to cancel ticket by 139 can get refund throughout the counter inside 30 days from the date of journey as an alternative of extant rule of as much as scheduled departure of the practice.
Earlier, the nationwide transporter cancelled over 245 pairs of trains in view of the COVID-19 pandemic. The railways as a precautionary step additionally elevated the costs of the platform tickets at over 500 railway stations from Rs 10 to Rs 50 to regulate the large rush on the stations.